Rising Sun Imports Inc

We appreciate your business

With 27 years experience with the brand, we have the largest stock of GasGas Trials spare parts in the World!

phones:

219.474.6656

219.474.6657

PLEASE NOTE: About our telephone problems.

We have no alternative to Centurylink telephone service in our town. -The reality is that they refuse to upgrade the system in the large terminal box that feeds telephone and Internet into our town.

Our company and many other users in our small town have been experiencing outages of our telephones for the past few years. We have been hit especially hard this summer of 2018. On an almost weekly basis our phones may go down for hours or even days at a time.

The Centurylink company seems to be understaffed in this area and they can take days and even more than one week to come here and fix the problem. (Which seems to be as simple as resetting switches that have overheated)

The terminal panel sits in direct sunlight, on hot days it overheats in the afternoon and goes down. They have installed larger cooling fans, but they refuse to upgrade the equipment for a town with only 400 residents.

They refuse to acknowledge the fact that a simple common sense fix such as a sun shelter roof over the box could be the solution. The repairman is very nice, we know him so well now that he even knows the names of our pets and what cars we drive.

When we call for service, they refuse to acknowledge the fact that it is almost certainly the central junction box and instead we must go through the ritual of "this problem is likely at your location, be sure to be at home when the repairman comes." etc. (We continue working via email, then out of the blue, a few days later, the phone rings and it is our friend the repairman calling. "You should be OK now, I've reset your cards.")

Enough said on this subject. We appreciate your understanding about this problem.

When you call here you may be getting a constant ring but no answer, or any number of recorded messages saying that the number has been disconnected or is out of service, or you may get through to us but be immediately disconnected within the first few seconds of our conversation.

If you are having difficulty contacting us by phone, please email Jim Snell at this address. info@trialspartsusa.com

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We are

TRS MOTORCYCLES USA

We are the USA distributor for the TRS Trial motorcycles

Click here to go to the TRS-USA web site

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"Since 1991, the Largest Warehouse of Trials Parts and Accessories in the USA."

2017 is our 27th year of distributing TRIALS products in the USA.

Since those humble beginnings in the spring of 1991, we are still here at the same location, under the same ownership with the same telephone number. Statistically, we have been in continuous business longer than any USA European moto distributor, street or dirt, in past or present U.S. history

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RIP 'Scruffy' the RSI warehouse cat. 2007 ~ 26 June 2017

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